Let’s Connect
Let’s Connect
Reach out for supervision, certification programs, business coaching, or speaking engagements. Support is available for individuals seeking professional guidance, organizations looking for expert solutions, or groups interested in training and development. Services are tailored to meet specific goals using evidence-based approaches that promote growth, resilience, and professional excellence.
Reach out for supervision, certification programs, business coaching, or speaking engagements. Support is available for individuals seeking professional guidance, organizations looking for expert solutions, or groups interested in training and development. Services are tailored to meet specific goals using evidence-based approaches that promote growth, resilience, and professional excellence.
Privacy Policy
How We Protect Your Information
Effective Date: January 1, 2025
At this practice, protecting your privacy is a top priority. We are committed to handling your personal, health, and professional information responsibly, transparently, and in compliance with all applicable privacy laws in Canada, including PIPEDA, relevant provincial regulations, and professional ethical standards.
Who We Are
Jessica and team offers therapy, coaching, business coaching, supervision, and mental health consulting. The team includes licensed professionals, administrative staff, and supervised interns, all trained in confidentiality and privacy compliance.
What Information We Collect
We collect only the information necessary to provide our services, including:
Contact details (name, address, phone number, email)
Demographic information (date of birth, gender, etc.)
Health and clinical information shared in therapy or coaching sessions
Payment and billing information
Academic or professional information for supervision or consulting purposes
Technical information (such as website cookies and device data)
We do not sell personal information to third parties.
Consent
We collect, use, and share personal information only with your informed consent, unless required by law (for example, to prevent harm, comply with a court order, or report abuse).
You may withdraw consent at any time by contacting us, although this may affect our ability to provide certain services.
How We Use Your Information
Personal information is used to:
Provide and manage coaching, supervision, certification or consulting services
Schedule appointments and process payments
Maintain records in accordance with professional standards
Comply with legal, regulatory, and ethical obligations
Train interns and evaluate program quality (with identifying details removed whenever possible)
Communicate updates, reminders, and educational resources (with your permission)
Protecting Your Information
We use physical, administrative, and electronic safeguards to protect information against loss, theft, or unauthorized access.
Our systems are encrypted, and access is restricted to authorized personnel only.
While we take every precaution, no system can be completely risk-free, and by using our services, you acknowledge the inherent risks of electronic communication.
Data Retention and Disposal
Records are retained for the minimum period required by law or professional standards, generally 10 years from the last date of contact.
When information is no longer needed, it is securely deleted, shredded, or permanently anonymized.
Your Rights
You have the right to:
Access and request copies of your records
Request corrections to inaccurate or incomplete information
Withdraw consent for data use (where legally permitted)
Request deletion of data (subject to legal or ethical record-keeping requirements)
File a privacy complaint with the applicable regulator (e.g., the Office of the Privacy Commissioner in Canada)
Cookies and Tracking
This website uses cookies to improve user experience and analyze traffic. Cookies can be disabled in your browser settings, although some site functions may not work as intended.
Third-Party Services
We may use secure third-party service providers (e.g., payment processors, video platforms, email services) that comply with privacy laws and professional confidentiality standards. These providers are contractually required to protect your information and use it only for the agreed-upon purpose.
Updates to This Policy
This policy may be updated from time to time to reflect changes in law or practice procedures. The latest version will always be posted on the website with the updated effective date.
Have Questions About Privacy?
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact us. We are committed to addressing your concerns promptly and respectfully.
